Support

Need help selecting the right hydration system? Having trouble using a product? We’re here to help. Give us a call or send us an email.

Customer Service

510-632-8318
service@hydrapak.com
Monday - Friday, 8 AM – 5 PM PST

Warranty Replacement And Parts

Warranty Form

International Customer Service

Find a distributor in your region

Shipping

We ship orders within 24 hours on Monday - Friday, excluding federal holidays within the United States. Holidays include: Martin Luther King Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas and New Year's Day.

We ship most orders via the US Postal service. You will receive an email with tracking when your order ships.