Privacy Policy

This Privacy Policy describes how HydraPak, LLC. ("HydraPak," "we" or "us") collect, use, and share information about you. This policy applies to information we collect when you use our website, shop in stores, or otherwise interact with us as described below.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. Due to the fact that this page will change periodically, we recommend you review the Privacy Policy whenever you interact with us so that you will remain informed about our practices, the way we collect information, and the ways you can help protect your privacy.

What Information Do We Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.

How Do We Use The Information Gathered?

Any of the information we collect from you may be used in one of the following ways:

TO PROCESS TRANSACTIONS
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than for the express purpose of delivering the purchased product or service requested.

TO SEND PERIODIC E-MAILS
The e-mail address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional HydraPak news, updates, promotions, related product information, etc. If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

The phone number you provide may be used to contact you about your order via phone call in the event that the provided email address is invalid or if we have not received an email response to an inquiry regarding your order. We will not contact you via SMS, and SMS opt-in and phone number data is not being shared with any third parties.

How Do We Protect Your Information?

We implement security measures that meet or exceed current federal standards to protect the safety of your personal information when you place an order or submit your personal information on our website, but please be aware that no system of transmitting data over the internet can be guaranteed as 100% secure. We process orders via Shopify which allows us to use the information collected for the purposes of product provision, billing, identification and authentication, service improvement, contact, and research. Shopify's privacy policy may be accessed HERE.

How Are Cookies Used?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and retain certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about the site traffic and site interaction so we may better offer site experiences and tools in the future. We may contract with third-party service providers to assist us in better serving our site visitors.

Do we disclose information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or providing service to our customers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others.

SMS opt-in and phone numbers for the purpose of SMS are not being shared.

Third-Party Links

Occasionally, we may include links to third-party sites on our website. These sites have separate and independent privacy policies and we therefore hold no responsibility or liability for the content and activity of these linked sites.

Do Not Sell My Information

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. HydraPak permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please contact us.